Privacy Policy

Read our Privacy Policy Carefully before signing up.

Effective Date: 29/09/2025

1. INTRODUCTION

This Privacy Policy describes how Dart Gear Competitions (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our online store and services (the “Service”).

We are committed to protecting your personal information and your right to privacy. When you visit our online store and services and use our products, you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

This Privacy Policy applies to all information collected through our online store and services, as well as any related services, sales, marketing, or events.

Please read this Privacy Policy carefully as it will help you understand what we do with the information we collect.

2. DEFINITIONS

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

Cookie: a small file placed on your device to enable certain features and functionality.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Dart Gear Competitions.
Country: where Dart Gear Competitions or the owners/founders of Dart Gear Competitions are based, in this case United Kingdom.
Customer: refers to the company, organization, or person that signs up to use the Dart Gear Competitions Service.
Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Dart Gear Competitions and use the services.
Personal Data: any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
Service: refers to the online store and services provided by Dart Gear Competitions as described in the relative terms and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Dart Gear Competitions’s site, which can be accessed via https://dartgearcompetitions.co.uk/.
You: a person or entity that is registered with Dart Gear Competitions to use the Services.

3. INFORMATION WE COLLECT

We collect several different types of information for various purposes to provide and improve our Service to you.

3.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

3.5 Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

3.6 Facebook fan league

When you comment on or react to a post on the Dart Gear Competitions Facebook page, Facebook (Meta) tells us. We use this to run our weekly Facebook fan league. For each comment or reaction we receive your Facebook name and the Facebook ID that Facebook gives our page for you, whether it was a comment or a reaction, which post it was on, and when. We do not receive or keep what your comment says, your profile picture, or anything else from your Facebook account.

We use this only to work out the weekly leaderboard, show it on our website and pay the weekly prizes. The public leaderboard shows only your first name, the initial of your surname, your position and your points. It never shows your Facebook ID. Our lawful basis is our legitimate interest in running the league for people who take part on our page.

We keep each record for 35 days, then delete it automatically. That covers the week it counts for, plus time to pay the prizes and answer any questions. If you would rather not appear, message our Facebook page or email [email protected] and we will take you off the leaderboard, delete your records, and you will not appear again. The leaderboard is run for us by our hosting provider, which stores the records on our behalf.

3.7 Players' chat

Our website has a live players' chat. Anyone can read it. To post, you must be signed in to your account. When you post, we keep your message and the time you sent it, the name shown beside it (your first name and the initial of your surname from your account), a scrambled code made from your email address (never the address itself) so we can moderate the chat (for example to mute someone), and a scrambled code made from your internet connection, used only to stop someone who has been banned from coming straight back. We never keep your actual internet (IP) address. We use this only to run and moderate the chat. Our lawful basis is our legitimate interest in running a safe chat for our players. Messages are kept for 30 days, then deleted automatically, and our team can delete any message sooner. Please do not post personal details such as phone numbers or addresses, as everyone can see the chat.

3.8 Head-to-heads and daily challenges

When you take part in a head-to-head or a daily challenge, we keep your invitations and whether you accepted them, your answers and how long they took, the results, and any prize or discount code you won, linked to your account. We use this to run the games, decide and pay the winners, show winners on our website by first name and the initial of their surname, and stop cheating. If you choose not to be invited to head-to-heads, we keep that choice so we do not ask you again. Our lawful basis is our legitimate interest in running games you choose to take part in.

3.9 Alerts on your device

If you choose to turn on alerts, your browser gives us an address at its push service (run by Google, Apple, Mozilla or Microsoft, depending on your browser) and two keys used to lock each message so only your browser can read it. We keep these with the date you turned alerts on, whether you opened our site from your home screen, and, if you were signed in to your account at the time, your account number so we can send alerts meant for players. We do not get your name, email address or phone number this way. We use this only to send you alerts about live draws, new competitions, instant wins and similar news from Dart Gear Competitions, and we count how many people tap each alert. The push service carries each alert to your device but cannot read it. Alerts never contain anything private about your account.

Our lawful basis is your consent, which you give by tapping "Turn on alerts" and then allowing notifications when your browser asks. You can withdraw it at any time by turning notifications off for our site in your browser or phone settings. When your browser tells us alerts are off, we delete the address and keys.

Adding our website to your home screen saves a shortcut on your phone so it opens like an app. It does not send us any information.

3.10 Bonus Bullseye

If one of your orders is picked for a Bonus Bullseye, we keep a record linked to your account and order. It shows the prize and wallet, when the dartboard appeared, whether you popped it or it flew away, and when we paid the prize. To show the dartboard to the right person, your order confirmation page sends us your order number and your account number. It sends nothing else about you or your device. We use this record to run the Bonus Bullseye, pay prizes and stop misuse. Our lawful basis is our legitimate interest in running a feature linked to orders you place. The record is kept with your order history, and your personal details are removed from it when your account is deleted.

4. HOW WE USE YOUR INFORMATION

Dart Gear Competitions uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To fulfill any other purpose for which you provide it
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
In any other way we may describe when you provide the information
For any other purpose with your consent

Legends of the Oche (player ranks)

If you have an account, we work out your XP and rank from information we already hold about you: your orders and any refunds, your head-to-head and daily challenge results, and whether your profile is complete. We also record each daily check-in (the date and the XP earned). We use this to show you your rank, to show your rank badge beside your name in the players' chat, and to choose eligible players for free rank-based giveaways. If you win one of these giveaways, we use your name and email address to contact you, and on a live stream we show only your name or your first initial and surname. Our legal basis is our legitimate interest in running a feature you take part in. This information is linked to your account, and your personal details are removed when your account is deleted.

5. LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GDPR

If you are from the European Economic Area (EEA), Dart Gear Competitions legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Dart Gear Competitions may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
To comply with the law

6. RETENTION OF YOUR PERSONAL DATA

Dart Gear Competitions will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Dart Gear Competitions will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6.1 Data Retention for Physical Goods

For orders involving physical goods, we retain your shipping and billing information, including your name, address, and contact details, as necessary to fulfill your order, process returns, manage warranty claims, and comply with tax, legal, and regulatory obligations. This information may be retained for a longer period than other personal data to ensure proper delivery of goods and to handle any post-purchase issues that may arise.

7. TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Dart Gear Competitions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. DISCLOSURE OF YOUR PERSONAL DATA

Business Transactions:

If Dart Gear Competitions is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement:

Under certain circumstances, Dart Gear Competitions may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements:

Dart Gear Competitions may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Dart Gear Competitions
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

9. THIRD-PARTY DISCLOSURE

9.1 Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy (https://policies.google.com/privacy)

9.3 Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

PayPal or Braintree: Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full (https://www.paypal.com/webapps/mpp/ua/privacy-full)
Stripe: Their Privacy Policy can be viewed at https://stripe.com/us/privacy (https://stripe.com/us/privacy)

9.4 Facebook (Meta)

Comments and reactions you make on our Facebook page are also handled by Meta under its own Privacy Policy: https://www.facebook.com/privacy/policy

10. SECURITY OF YOUR PERSONAL DATA

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

11. CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

12. YOUR DATA PROTECTION RIGHTS

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including rights to access, correct, delete, or restrict use of your information. We honor these rights regardless of your location and are committed to providing reasonable access to the information that you have shared with us.

12.1 General Data Access & Deletion Rights

Regardless of your location, you can make the following requests regarding your personal data:

Access Your Data: You can request a copy of the personal information we have about you. We will provide this information in a structured, commonly used, and machine-readable format.
Delete Your Data: You can request that we delete your personal information from our systems. We will comply with this request unless there is a legal requirement for us to keep certain information.

To submit a data access or deletion request, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

13. SERVICE PROVIDERS

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

15. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By visiting this page on our website: https://dartgearcompetitions.co.uk/privacy
By phone number: 07495 383090
By mail: Oche Addicts, Unit 9 Gapton Hall road, Great Yarmouth NR310ND